DIALPAD FOR ENTERPRISE
One enterprise communications platform, built AI-first
Power the future of customer experience on a secure, globally scalable AI-native platform.
One unified CX platform for AI Agents, contact center, and enterprise-wide communications
Unite human and AI agents to deliver intelligent engagement across every channel.
Agentic AI
Autonomous voice & digital agents
Mobilize AI Agents that act on customer requests across voice and digital channels, with seamless, full-context handoffs to human agents when needed.
Contact center
Omnichannel contact center with built-in AI
Build better customer experiences with live coaching, sentiment analysis, predictive CSAT scoring, and more.
Outbound sales
Sales dialer with live AI-enabled coaching
Give your sales teams the tools to close deals faster with AI that tracks action items and surfaces relevant information based on call context.
Business Communications
All-in-one workspace for collaboration
Manage conversations with teams, partners, and customers, with AI-powered transcription and recaps.
Enterprise-grade, without the complexity
Get enterprise-grade security, global compliance, and rapid deployment with flexibility for IT and speed for CX.
24/7 Support
Robust Disaster Recovery
100% Uptime SLA
100s of Integrations
Streamline IT management
Simplify your global operations instantly. Deploy in days, not months, and achieve 75% faster implementation.
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Deploy and scale faster
Add new users, departments, and even entire offices in just a few clicks. There’s no extra hardware needed—but we work with desk phones if you need them.
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Build a borderless business
Equip your globally distributed workforce with local numbers in over 70 countries. Dialpad makes it even easier to connect teams working anywhere back to HQ.
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Get a 100% uptime SLA
Our unique dual cloud architecture, 24/7 network operations center (NOC), combined with physical ownership of our media infrastructure and local carrier partnerships, enables us to provide world-class availability from anywhere on the planet.
Une plateforme conçue pour protéger vos données
De l’infrastructure à l’IA, chaque composant de Dialpad est conçu pour protéger vos données et votre confidentialité.
Built-in AI across every conversation
Native, real-time AI built-in to guarantee measurable business outcomes and high ROI.
91%
Des appels ont reçu un score de satisfaction client basé sur l’IA, contre 15 % en moyenne dans le secteur.
62%
Taux de déviation des agents IA, avec résolution des demandes sans intervention humaine
50%
Réduction du temps de clôture des appels grâce aux résumés IA
30hrs
de temps économisé chaque mois par agent grâce aux transcriptions IA
Intégrations
Dialpad s'intègre à toutes les applications dont vous avez besoin (Salesforce, Zendesk, Microsoft Teams, Google Workspace, etc.), pour assurer le bon fonctionnement de votre entreprise.
Le choix de confiance des entreprises innovantes.
Offrez des expériences client exceptionnelles sur une plateforme intelligente et centrée sur l'humain.
Experience the
Un nouveau standard du service client
Découvrez pourquoi les entreprises les plus performantes font confiance à Dialpad pour gérer leurs communications clients.