Des agents épanouis pour des clients satisfaits
Dialpad Support is the contact center solution that empowers agents to make every conversation an exceptional experience.
Un niveau d'assistance sans précédent
Next-generation contact center with real-time Ai that reduces resolution time and increases CSAT.
Real-time Ai that boosts productivity
Quickly resolve simple customer questions with self-service, Ai chatbots, so your agents can focus on complex problems.
More efficient managers
Empowered agents
Intégrations
Dialpad s'intègre à toutes les applications dont vous avez besoin : Salesforce, Zendesk, Microsoft Teams, Google Workspace et bien plus encore pour assurer le bon fonctionnement de votre entreprise.
Forrester TEI Report: The ROI of Dialpad
75%
Better coaching efficiency
20%
Reduction in average handle time for contact center agents
14%
Increase in CSAT score in 4 weeks
A private and secure platform
Dialpad's commitment to data security and privacy is embedded
in every part of the business.
Enterprise-ready from day one
Dialpad's dual-cloud architecture delivers enterprise-grade resilience and scalability for businesses of all sizes. Advantages include:
24/7 Support
Robust Disaster Recovery
100% Uptime SLA
The trusted choice of forward-thinking enterprises.
Deliver exceptional customer experiences on an intelligent, people-first platform.
RE/MAX sets a higher service standard with Dialpad Support
“Our agents feel more equipped and supported, thanks to Dialpad. This has led to a noticeable improvement in their job satisfaction and our retention rates.”
Josh Gilmore
VP of Customer Support
Elevate every conversation, all from one Ai-powered customer communications platform.
Connect with customers in one app
Dialpad Connect
An all-in-one customer communication platform with Ai that takes notes, delivers insights, and helps your team stay productive.
Get prospects to yes faster
Dialpad Sell
Cloud-based sales outreach solution with Ai that automates playbooks, gives in-call coaching, and helps your team win.
Explore expert reviews, insights, and essential product guides.
Sharper insights.
Remarkable outcomes.
See your ideal center solution in action.