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DIALPAD FOR LEGAL

AI-powered communication for modern legal teams

Unify client communications with real-time AI and Dialpad AI Agents in one platform to help legal teams stay responsive, reduce administrative work, and maintain consistent, high-quality client engagement across every matter.

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Loved by 400+ legal teams big and small

AI-powered insights

Support continuous improvement in client engagement

Transform client conversations into insights that help identify trends, improve responsiveness, and inform how legal teams manage matters and client relationships over time.

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AI-powered experiences

Scale client communication with AI Agents

Automate routine touchpoints such as initial intake, appointment scheduling, and status updates, while enabling seamless handoffs to legal professionals when needed.

A person on the phone calling in for legal services

AI-powered productivity

AI assistance and automation in real time

Deliver transcription, summaries, and contextual insights to help legal professionals reduce manual documentation and stay focused on client needs.

Screenshot of an integration with Dialpad's AI-powered contact center and communications platform

TRUST & SECURITY

Protect client confidentiality

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Encrypted at every step

Whether it’s a voicemail, text message, or fax, all your data is safeguarded at rest and in transit.

Role-based access model

Turn on single sign-on, directory syncing, and secure filesharing for approved parties.

Built for global scale

Get enterprise-grade security for any size firm without the extra hardware or IT overhead (but Dialpad works with desk phones if you need them).

Customizable data retention

Easily set your own data retention policies to remove, archive, or anonymize data.

Gain deeper insights from client interactions

Dialpad’s AI tools turn client communications into insights that can help your firm improve responsiveness, strengthen client relationships, and operate more efficiently over time.

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