DIALPAD FOR SPORTS ORGANIZATIONS
Win over fans & keep teams in sync with Agentic AI
Unify front office, ticketing, venue operations, and partnerships with an AI-native platform built for the speed of sports.
Teams that run on Dialpad
Meet our Hall of Famers
Learn why iconic brands trust Dialpad Agentic AI for high-stakes communications when the world is watching.
Change the game
Run your entire sports operation—from front-office staff to fan engagement—on a single AI platform.
Stay connected
across stadiums, training facilities, and global offices.
Support fans
with AI-powered contact center and CX tools.
Collaborate instantly
using integrated voice, video, and messaging.
AI-POWERED EXPERIENCES
Turn fans into fanatics
Deliver fast, personalized fan experiences across ticketing, support, and engagement. Dialpad's Agentic AI gives fans immediate access to the information and assistance they need, on their terms.
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AI-POWERED PRODUCTIVITY
Streamline your front-office hustle
Boost team performance with AI that supercharges communication and collaboration. With real-time coaching, automated recaps, and frictionless operations, your staff can focus on high-value partnerships and VIP fan hospitality.
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AI-POWERED INSIGHTS
Refine your organizational playbook
Turn conversations into actionable intelligence. Dialpad AI analyzes performance across your footprint to surface trends, flag issues in real time, and autonomously act to improve operations.
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Protect fan & partner data
Cover all of your bases with enterprise-grade encryption and built-in compliance.
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Knock it out of the park
Scale your entire organization with deep-learning tools and total connectivity.
All-in-one app
Streamline communications across your entire sports organization with a single app for internal teams, venue operations, and fan interactions.
Intelligent routing
Use customizable IVR and AI-driven routing that automatically detects intent and connects fans, partners, and stakeholders to the right team in real time.
Mobile team operations
Support on-the-go staff, coaches, and event teams with mobile-friendly tools that work seamlessly from offices, arenas, and the road.
AI Recaps
Never miss a detail with AI-generated summaries that automatically capture key moments, action items, and next steps after every call or meeting.
Real-time coaching
Improve ticketing, sales, and fan support performance with AI-powered real-time coaching that actively guides staff during live conversations.
Real-time assist
Maximize staff performance with AI-triggered pop-ups that proactively deliver guided workflows, best practices, and next-best actions during live conversations.
Fan CSAT
Collect feedback on every fan interaction and measure experience quality in real time with AI-powered CSAT insights.
Sentiment analysis
Leverage AI to detect and flag fan sentiment in real time, enabling teams to address issues before they escalate.
Digital self-service
Empower fans with digital self-service options for ticketing, event information, and common requests—reducing wait times during peak moments.
Integrations
Connect Dialpad with CRM, ticketing, and productivity tools to streamline workflows across sales, service, and operations teams.
Reporting and analytics
Gain actionable insights into team performance, fan engagement, and operational efficiency with AI-powered analytics.
Hear why sports teams love Dialpad
"As a club that prides itself on innovation, we needed a partner that could keep up with our growth. Dialpad's AI-powered platform provides the scalable connectivity we need to deliver a world-class experience for our staff and fans alike."
Ryan Prentice, VP of Business Operations
"We wanted a platform that matched our pace and our ambition. Dialpad gives our people the freedom to connect from anywhere, collaborate in real time, and keep our organization on the same page."
Brian Brown, Sr Director of Technology
"In the NFL, communication is the lifeblood of our business operations. Dialpad gives our front office the high-velocity tools they need to stay connected and productive, ensuring every department is aligned from the off-season through the Super Bowl."
Peter Ward, VP of Finance and Operations
Join the big leagues
Streamline every operation and fan interaction with game-changing Agentic AI.