Launching Real-Time AI in Japan
Dialpad is bringing a new suite of AI capabilities to Japan, making business communications smarter, simpler, and more helpful for everyone.

Founder and CEO
Founder and CEO
Craig Walker is a Silicon Valley fixture with more than 20 years of experience as an entrepreneur, venture capitalist, corporate executive, and attorney. In his role as CEO & founder of Dialpad, he’s making AI accessible to businesses of all sizes through a first-of-its-kind AI-powered customer intelligence platform. Prior to Dialpad, Craig managed Google Voice via the acquisition of his startup GrandCentral Communications, and Yahoo! Voice through the acquisition of his first startup in the communications space.

Dialpad is bringing a new suite of AI capabilities to Japan, making business communications smarter, simpler, and more helpful for everyone.

Founder and CEO
Discover how Dialpad’s acquisition of Surfboard will enhance your customer support capabilities with native, AI-powered workforce management tools.

Founder and CEO
Learn more about Dialpad's AI-powered customer intelligence platform, which was named to the Forbes Cloud 100 in 2023.

Founder and CEO
Dialpad’s 2025 agentic AI and CX innovations are raising the bar for customer experience.

Founder and CEO
Dialpad, the industry-leading AI-powered customer intelligence solution is releasing new features powered by generative AI, NLP, ASR, and more—every month.

Founder and CEO