Senior Director, Product Management
Natasha Ratanshi-Stein joined Dialpad after founding Surfboard, a workforce management platform based in London, which was acquired by Dialpad in 2024. Natasha now looks after workforce management, integrations and ecosystem at Dialpad. Natasha brings 15+ years of product and finance experience, having previously worked at Goldman Sachs, Piton Capital and Bulb Energy.
LinkedIn
Discover how Dialpad’s acquisition of Surfboard will enhance your customer support capabilities with native, AI-powered workforce management tools.
Senior Director, Product Management
Round robin scheduling evenly distributes tasks in a rotating sequence, ensuring fair workload allocation. We help you decide if it's right for you, with examples.
Senior Director, Product Management
Discover how the Follow the Sun model helps global teams collaborate, reduce response times and deliver 24/7 customer support without burnout. Learn more.
Senior Director, Product Management
