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VoIP business phone system

Call, text, message, and meet—all in one app.

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Modern business phone system, powered by smarter VoIP

Dialpad delivers reliable calling and advanced features for distributed teams worldwide. Rated a top VoIP provider with more than 2,600 5-star G2 reviews.

All the VoIP phone system features your business needs—and more

Dialpad isn't just a business phone VoIP solution. It's a fully unified business communications platform that comes with every communication channel (internal and external) that you need.

A business phone that scales with you

Dialpad makes scaling your communications easy. As your team evolves, your phone system adapts—without complex hardware or lengthy setup. Add or remove users, adjust routing, and manage numbers from a single dashboard. A flexible VoIP phone system designed to support your business today and as it grows.

Screenshot of porting a phone number from Dialpad's online dashboard

Set up your business phone system with the tools you already have

Dialpad’s cloud-based IP phone service gets you up and running fast—without new hardware or complex installs. Your team can use the devices they already have, and new features roll out automatically. It’s a simpler way to manage your phone system for business with less overhead.

Screenshot of Dialpads desktop and mobile apps

Robust security

Not only do you have in-call security controls like the ability to mute participants, remove unwanted guests, and more, Dialpad also has robust encryption and security standards. It's used by businesses and organisations across highly regulated industries like law, healthcare, real estate, and more.

More on security
Screenshot of locking a video conference in Dialpad's using the built-in security controls

HD call quality

Dialpad’s unique dual-cloud architecture lets you make high-definition phone calls across different devices, from around the world, and long-distance rates are cheaper too. (The more amazing thing is that Dialpad can provide crystal-clear call quality with fewer data centres compared to other VoIP phone providers because we’ve designed our telephony system more efficiently.)

Screenshot of Dialpad's video conferencing interface displaying a video feed with two participants

Unlimited call recordings

Call recordings can come in handy, especially in the event of a dispute, and can also give new sales or customer support employees examples of what to do. You get unlimited call recordings and real-time transcription as standard with any Dialpad plan!


Screenshot of Dialpad's AI-powered post-call summary with transcript and recording

Truly unified communications

With Dialpad, you can handle all your internal and external communications in one easy-to-use platform. Make phone calls, have video meetings, send SMS/MMS text messages, and more from the desktop or mobile app.

Screenshot of an incoming call on Dialpad's unified communications solution

Integrations with your favourite apps

From Salesforce to HubSpot to Miro and Clio, Dialpad integrates with a wide range of business software to streamline your workflows. For example, you can make phone calls from right inside your CRMs, and they'll even auto-log your activities like calls and texting.

More integrations
Screenshot of the screen sharing feature in Dialpad AI Meetings

Built-in AI

One unique thing about Dialpad: its proprietary artificial intelligence, which is built right into the platform. It gives you automatic call transcriptions that you can turn on and off (if you want a record of online meetings or conference calls) and even sends you an automated post-call summary email with follow-up items!

Screenshot of Dialpad's AI functionality during a call

Smart routing

Dialpad brings intelligent routing to your telephone systems VoIP setup, making sure calls get to the right person quickly. Build an auto attendant with rules based on availability or skill level, perfect for teams with multiple departments or high call volume. Call forwarding lets you send calls to up to five numbers, so you can stay connected without sharing your personal phone. It’s flexible call management powered by a modern IP phone service.

Call routing in Dialpad

Not just a VoIP phone system

Dialpad unifies all your communications—calls, messages, meetings—into a single, streamlined platform that works for small teams and enterprise businesses alike. Our Enterprise VoIP capabilities deliver the flexibility, security, and scalability large organizations need, while keeping setup and management simple for businesses of all sizes. Consolidate tools, reduce subscription costs, and see how effortless it can be to get started with Dialpad.

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Frequently asked questions about VoIP phone systems